It can also be done differently: measure sustainable behavioural change
- Written by Anne Ribbers and Antonie Bors -
The coaching profession is often topic of discussion. In the Netherlands, a recent broadcast of the Rambam research programme about coaching led to a national discussion. How do you know you have the right, professional and qualified coach? In short: how do you measure quality? A certified coach is one parameter. We also find it essential that the results of a coaching program are clear and measurable. We do this through the unique Coaching Monitor tool developed by the NOBCO (EMCC). We recently coached a large group of team leaders within the Dutch National Police and the tool made sustainable behavioural changes visible.
The need for a well-thought leadership development program/strategy has never been direr. With the rise of collaborative platforms and organizational design that emphasizes individual initiative, employees across the board are driving consequential decisions that align with corporate goals and culture. Evidently, these employees must be equipped with the relevant technical and communication skills. From promoting workforce engagement, hiring he right talent, and redesigning management infrastructure to improving the quality of coaching and driving a culture of agility, organizations need to step up and cover these leadership trends with the aid of the latest technologies.
Since 2010, Anne Ribbers (Director Global Coaching & Leadership Development) is specialized in a form of coaching that combines face-to-face conversations with online coaching. Within our organization we call this blended coaching or Technology Enhanced Coaching. In addition to face-to-face conversations, Anne works online with her clients through video calls and text-based coaching (written messages and exercises). Together they create a customized continuous coaching dialogue. The continuity of the dialogue makes it possible to take small development steps and to stay close to our clients in their day-to-day work environment.