General Terms

General Terms and Conditions

For all of eCoachPro’s products and services the General Terms and Conditions of the 'The Nederland ICT' apply. The Nederland ICT Terms and Conditions  take technology trends into account. We also use additional Payment and Cancellation.

The general terms and condition consist of 13 chapters. The first chapter is about legal aspects important to each transaction e.g. payments conditions, confidentiality and risk transfer. In the specific chapters one or more products or services are elaborated on.

Along side Chapter One the following chapter are important for our services.

  • Chapter 2: Provision of services
  • Chapter 3: Software as a Service (SaaS)
  • Chapter 7: Advice and consultancy
  • Chapter 8: Secondment services
  • Chapter 9: Education and training

Click to read the full General Terms and Condition: The Nederland ICT Terms and Conditions

Click to read the full Terms of Payment and Cancellation: Terms of Payment and Cancellation

Complaint procedure eCoachPro

eCoachPro has a complaint procedure managed by an independent complaint committee. The rulings or decisions of the committee are considered binding for eCoachPro.

Read More: Complaintprocedure

Code of Conduct and complaint committee EMCC-The Netherlands  

All (e-)coaches of eCoachPro are members of the 'European Mentoring & Coaching Council - The Netherlands' (EMCC/ NOBCO) and therfore are subject to the international code of conduct and complaint procedure of the EMCC/NOBCO. Complaints related to an individual coachengagement can be reported to the complaints committee of the EMCC/NOBCO.

Read more about the EMCC/NOBCO code of conduct: Global code of Ethics  


Contact us

Contact us to explore the opportunities.


Call us:

+31 13 85 07 546



Or contact commercial director Marc Coenen to explore the opportunities for your organisation

Marc Coenen

Commercial Director
+31 6 15 45 73 05

Marc Coenen eCoachPro

Our locations

eCoachPro The Netherlands

Stationsstraat 24-01
5038 ED Tilburg

eCoachPro Belgium

Barchonstraat 11 (bus 4)
1000 Brussel

eCoachPro Spain

Avda. Ricardo Soriano 72
Edif. Golden B.1a Planta
29601 Marbella, Málaga